Effective Date: January 1, 2024
Welcome to the Marifecto Events community! Our mission is to help organizers publish great events and help attendees discover, book, and enjoy them safely. These guidelines ensure a positive experience across event discovery, ticketing, hosting, and participation.
🤝 Our Community Values
Respect: Treat attendees, organizers, staff, and partners with courtesy
Accuracy: Publish complete and truthful event information (date, time, venue, pricing, policies)
Safety: Follow venue rules and local regulations to protect everyone’s wellbeing
Inclusivity: Design events and communications to be welcoming and accessible
✅ What We Encourage
- 🗓️Create clear, complete event pages (agenda, speakers, capacity, accessibility)
- 📍Provide accurate venue details (map, entry instructions, parking, accessibility)
- 💬Respond to attendee questions promptly and professionally
- 🎫Set fair ticket policies (refunds, transfers, waitlists) and honor them
- ♿Include accessibility notes and accommodations when possible
- 🚩Report fraudulent listings, unsafe venues, or policy violations
❌ What's Not Allowed
Event Listings & Media
- Misleading or false information about an event, venue, or pricing
- Inappropriate, hateful, or illegal content
- Images of minors without guardian consent for youth events
- Use of copyrighted material without permission
- Listings that are scams, pyramid schemes, or unrelated promotions
Messaging Behavior
- Harassment, threats, or abusive language toward organizers or attendees
- Spam or repetitive promotions unrelated to the event
- Phishing or soliciting money outside official ticketing channels
- Sharing personal data of others without consent
- Promoting illegal activities or unsafe conduct at events
Account Misuse
- Creating fraudulent organizer or venue identities
- Impersonation of brands, speakers, or sponsors
- Circumventing bans, ticket limits, or anti-scalping measures
- Attempting to hack or disrupt the platform or events
🛡️ Safety First
At the Venue
- Follow venue and organizer safety rules and staff instructions
- Identify emergency exits and first-aid stations
- Report hazards, harassment, or medical concerns immediately
- Respect capacity limits and restricted areas
- For youth events, ensure guardian consent and supervision policies
Ticketing & Online Safety
- Only purchase tickets through official event pages or trusted partners
- Beware of resales; verify transfer policies before buying
- Never share payment details via direct messages
- Report suspected scalping, fraud, or phishing
- Use platform messaging until you trust the other party
🚨 Reporting and Enforcement
If you encounter behavior that violates these guidelines:
- Use the report feature immediately
- Block users who make you uncomfortable
- Contact support for serious safety concerns
- Provide detailed information when reporting
⚠️ Consequences for Violations
Violations may result in:
- Warning messages
- Temporary suspension
- Permanent account ban
- Legal action (in severe cases)
💡 Tips for Success
Creating a Great Event Page
- Use 3–6 high-quality images (venue, speakers, crowd, map)
- Share agenda, start/end times, and what to bring
- Explain ticket tiers, perks, and refund/transfer policies
- Include accessibility notes and contact details
- Keep information updated if schedules change
Engaging Your Audience
- Answer FAQs proactively (parking, dress code, recording policy)
- Send timely updates (door times, changes, weather advisories)
- Highlight sponsors and speakers transparently
- Follow up with surveys to improve future events
- Respect opt-out preferences for marketing messages
🌈 Diversity and Inclusion
Marifecto Events welcomes participants of all:
- Sexual orientations and gender identities
- Races, ethnicities, and cultural backgrounds
- Religious beliefs and political views
- Body types and appearances
- Abilities and disabilities
Discrimination, hate speech, or prejudice based on any of these characteristics is strictly prohibited at our events and on our platform.
📞 Need Help?