1. Introduction

Welcome to Marifecto Events ("we," "our," or "us"). We help organizers publish events and attendees discover and book them. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our events platform, ticketing, and related services.

2. Information We Collect

2.1 Information You Provide

• Account details (name, email, phone)
• Organizer information (brand, legal entity, payout details)
• Event details (title, description, schedule, venue)
• Ticket purchases and attendee details (name, email, seat, preferences)
• Support communications and survey responses

2.2 Information We Collect Automatically

• Device information (device type, operating system, unique device identifiers)
• Usage data (pages viewed, ticket funnel steps, search queries)
• Approximate location (for nearby events, with your permission)
• Log data (IP address, browser type, access times)

3. How We Use Your Information

We use your information to:

• Provide and improve event discovery, ticketing, and hosting
• Process payments, invoicing, and organizer payouts
• Send transactional emails (tickets, reminders, updates)
• Support safety, fraud prevention, and access control
• Comply with legal obligations (e.g., VAT, invoicing)
• Analyze performance (attendance, conversions, engagement)

4. Information Sharing

We may share your information with:

• Event organizers (attendee lists for check-in and communication)
• Service providers (payments, email delivery, analytics, hosting)
• Legal authorities (when required by law or to protect safety)
• Business partners (with your consent)

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security audits and updates
• Limited access to personal information
• Staff training on data protection

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Object to certain data processing
• Control marketing communications
• Withdraw consent for location services

7. Data Retention

We retain your information for as long as necessary to provide event-related services and comply with legal obligations. Ticketing records may be retained to satisfy tax and accounting requirements. When you delete your account, we delete or anonymize personal data unless retention is legally required.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our platform is not intended for users under 16. For youth-focused events, organizers must ensure proper guardian consent and compliance with local regulations. We do not knowingly collect data from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Effective Date" above.

11. Contact Us

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